Processes and systems are integral to the success of any business. Recording your processes and systems is a critical part of creating and scaling a growing business. Join this important course to learn how to analyze, research, recommend & record processes & systems for you and your clients. Discover the key skills required to be a top-notch operations manager for your clients. Finally, learn how to create killer Standard Operating Procedures (SOPs) that will streamline your clients' businesses!
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Course curriculum
1
MODULE 1A: Introduction to Your Systems
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LESSON 1: Introduction to Systems
2
MODULE 1B: The Importance of Processes and Systems
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Copy of Module 1B
3
MODULE TWO: Project Management
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LESSON 1: The Importance of Project Management
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LESSON 2: Project Management Examples Part 1
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LESSON 3: Project Management Examples Part 2
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LESSON 4: Documenting Projects
4
MODULE THREE: Common Processes and Systems
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LESSON 1: Common Processes and Systems
Taking Stock of Processes
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LESSON 2: Prioritizing and Taking Stock of Your Time
Time Management Matrix
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LESSON 3: Taking Stock of Your Services and Rates
Onboarding New Team Members
Taking Stock of Your Services
5
MODULE FOUR: Client Processes & Systems Part 1
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LESSON 1: Why Clients Need Your Help with Processes & Systems
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LESSON 2: Processes Case Study Part 1
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LESSON 3: Processes Case Study Part 2
Processes Example
6
MODULE FIVE: Client Processes & Systems Part 2
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LESSON 1: Identifying Processes
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LESSON 2: Analyzing & Researching Processes
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LESSON 3: Analyzing and Researching Systems
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LESSON 4: Recommendations & Reporting
Client Processes and Systems Research Analysis
Processes and Systems Report
Client Processes & Systems Recommendations
Processes and Systems Analysis Worksheet
7
MODULE SIX: Documentation Filing & Automations
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LESSON 1: Documentation Filing
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LESSON 2: Automation
8
MODULE SEVEN: Marketing Your Services
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LESSON 1: Pricing Your Services Part One
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LESSON 2: Pricing Your Services Part Two
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LESSON 3: Pricing Your Services Part Three
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LESSON 4: Marketing Your Services Part One
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LESSON 5: Marketing Your Services Part Two
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LESSON 6: Marketing Your Services Part Three
Creating Consistent Content
Instructor
Tammy Durden
Bookkeeping & Business Management Instructor
Tammy began her 'Freedom Journey' nearly 13 years ago. She began her business because she had become disabled due to Multiple Sclerosis and Lupus and needed to work from home.
Tammy began by providing Lead Generation and Virtual Assistant Services for clients and over the years grew to a Multi-VA Agency and then transitioned to become a Boutique Digital Marketing Agency with a Team.
Her love to help others as well as the continuing demand from Freelancers as they reached out for help, empowered Tammy to start another company in 2018. Through this company she provides Coaching, Teaching, and Speaking to help entrepreneurs who are:
- Startups
- Scaling by Outsourcing (building a team)
- Stuck
Tammy enjoys providing a combination of business & mindset coaching. She also offers business & mindset coaching from a spiritual perspective for those clients who want to go deeper.
Tammy truly enjoys mentoring & teaching our Freelancers and looks forward to helping you all for years to come.
In her free time, her sources of joy are her family and husband, Eric, as well as the ministry they serve. They have 3 grown children (2 are married) and 3 grandchildren with another on the way. She also enjoys Bible Studies and Scrapbooking when time allows.
