Build an In-Demand Niche as a Digital Customer Service Pro!
Businesses rise and fall based on great customer service! In this workshop, you will hone and develop your service skills in the context of a digital world. You will learn some effective skills and strategies for providing awesome customer service via Social Media, Help Desk Software and Live Chat apps. Customer Service gigs are in high demand, so don’t miss this opportunity to add a new income stream to your business.
Check out Freelance University!
Customer Service in a Digital World
Download Workshop Handout
LESSON 1: Intro to Digital Customer Service
LESSON 2: Digital Customer Service Skills
LESSON 3: Digital Customer Service Channels
LESSON 4: Customer Service Roles
LESSON 5: Digital Customer Service Tools
LESSON 6: Customer Service Best Practices
Digital Customer Service Tools
Chief Learning Officer, Freelance University
In 2008, my wife Kelly and I co-founded Freelance University with the purpose of becoming the #1 go-to training center for Freelancers and VAs from around the globe!
As of this year, we have successfully trained over 14,000 Virtual Assistants and Freelancers in more than 70 countries.
Kelly and I have had the great privilege of building our Online University while raising our 5 daughters who are the greatest blessings of our lives.
I look forward to meeting you and seeing you either in this program or at our University very soon.
I leave you with my favorite quote from marketing guru, Seth Godin:
"The only worse thing than starting something and failing... is not starting something."
We suggest moving this party over to a full size window.
You'll enjoy it way more.