How to Become a Successful Online Business Manager
In the corporate world, one of the most important roles in any business is the COO (Chief Operations Officer). In the digital realm, a COO is also known as an Online Business Manager. In this powerful certification, you will learn how to position yourself as the “point person” for your client’s business operation including managing systems, teams, projects and of course the clients themselves. You will also learn the skills to manage a variety of day-to-day tasks as an indispensable Online Business Manager. If you are looking to play a larger role with your clients, then the Online Business Management certification might be coming at the perfect time for you!
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MODULE ONE: Online Business Management Foundations
Download Module One Handout
Online Business Management Foundations
MODULE TWO: Client Communication & Management
Module Two Handout
Client Communication & Management
Time Management Matrix
MODULE THREE: Calendar Management
Download Module Three Handout
Calendar Management Part One
Calendar Management Part Two
MODULE FOUR: Customer Support
Module 4 Handout
MODULE FIVE: Project Management
Module 5A Handout
Module 5B Handout
Project Management - Types of Managers
MODULE SIX: Systems & Process Management
Module 6A Handout
Managing Processes & Systems
Module 6B Handout
Taking Inventory Part 1
Module 6C Handout
Taking Inventory Part 2
Processes & Systems Handout
FreeU Sample Processes & Systems
Sample Client Intake Form
Recommendation Worksheet for Processes
MODULE SEVEN: Team Management
Download Module 7 Handout
Team Management Part 1
Team Managament Part 2
MODULE EIGHT: What to Charge as an OBM
Download Module 8 Handout
What to Charge as an Online Business Manager
MODULE NINE: Marketing Your OBM Practice (Available December 21st)
Download Module 9 Handout
Marketing Your OBM Practice Part 1
Marketing Your OBM Practice Part 2
SEO Keyword Capture Template
Create a Free Opt In Template
SEO Keyword Tools
Bookkeeping & Business Management Instructor
Tammy began her 'Freedom Journey' nearly 13 years ago. She began her business because she had become disabled due to Multiple Sclerosis and Lupus and needed to work from home.
Tammy began by providing Lead Generation and Virtual Assistant Services for clients and over the years grew to a Multi-VA Agency and then transitioned to become a Boutique Digital Marketing Agency with a Team.
Her love to help others as well as the continuing demand from Freelancers as they reached out for help, empowered Tammy to start another company in 2018. Through this company she provides Coaching, Teaching, and Speaking to help entrepreneurs who are:
- Scaling by Outsourcing (building a team)
Tammy enjoys providing a combination of business & mindset coaching. She also offers business & mindset coaching from a spiritual perspective for those clients who want to go deeper.
Tammy truly enjoys mentoring & teaching our Freelancers and looks forward to helping you all for years to come.
In her free time, her sources of joy are her family and husband, Eric, as well as the ministry they serve. They have 3 grown children (2 are married) and 3 grandchildren with another on the way. She also enjoys Bible Studies and Scrapbooking when time allows.
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