At FreeU, one of the most important roles on our team is our Online Community Manager. Many businesses like us are actively seeking talented community managers to support and engage their subscribers and customers in online communities including Facebook, Mighty Networks and Circle. In this course, you will discover the key success strategies for effectively setting up, moderating, managing and growing Online Communities for your clients. You will also learn some effective ways to maximize group engagement and retention.
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Online Community Management
Download Course Handout
LESSON 1: Intro to Online Community Management
LESSON 2: Social Media Manager vs Community Manager
LESSON 3: Twelve Community Management Skills & Traits
LESSON 4: Types of Online Communities
LESSON 5: Create Community Strategy
LESSON 6: Select Community Platform
LESSON 7: Manage & Moderate Online Community
LESSON 8: Engage Online Community
LESSON 9: Evaluate Online Community
Online Community Management Resources
Community Management Assessment Guide
Chief Learning Officer, Freelance University
In 2008, my wife Kelly and I co-founded Freelance University with the purpose of becoming the #1 go-to training center for Freelancers and VAs from around the globe!
As of this year, we have successfully trained over 25,000 Virtual Assistants and Freelancers in more than 75 countries.
Kelly and I have had the great privilege of building our Online University while raising our 5 daughters who are the greatest blessings of our lives.
I look forward to meeting you and seeing you either in this program or at our University very soon.
I leave you with my favorite quote from marketing guru, Seth Godin:
"The only worse thing than starting something and failing... is not starting something."