Build an In-Demand Niche as a Digital Customer Service Pro!
Duration: 1.8 hours
Customer Service in a Digital World
- Download Workshop Handout
- LESSON 1: Intro to Digital Customer Service
- LESSON 2: Digital Customer Service Skills
- LESSON 3: Digital Customer Service Channels
- LESSON 4: Customer Service Roles
- LESSON 5: Digital Customer Service Tools
- LESSON 6: Customer Service Best Practices
- Digital Customer Service Tools
Chief Learning Officer, Freelance University
In 2008, my wife Kelly and I co-founded Freelance University with the purpose of becoming the #1 go-to training center for Freelancers and VAs from around the globe! As of this year, we have successfully trained over 25,000 Virtual Assistants and Freelancers in more than 75 countries. Kelly and I have had the great privilege of building our Online University while raising our 5 daughters who are the greatest blessings of our lives. I look forward to meeting you and seeing you either in this program or at our University very soon. I leave you with my favorite quote from marketing guru, Seth Godin: "The only worse thing than starting something and failing... is not starting something."
The course is great and essential for any business trying...
Complete Information. Detailed
Complete Information. DetailedRead Less
Great CourseRead Less
Very helpful, and informative
Very helpful, and informativeRead Less
Very well taught and easy to understand
Very well taught and easy to understandRead Less
I learnt lots about customer service I did not know and it is very interesting. Thanks
I learnt lots about customer service I did not know and it is very interesting. ThanksRead Less
Bernardine Ayim Gharbin
Very educative and informative.
Very educative and informative.Read Less
very insightful course
Francis Kojo Asare Yawson
Its very essential in today's business success
Its very essential in today's business successRead Less
I have learnt a lot
I have learnt a lotRead Less
I am very happy to have taken this course to know the digital tools to use to interact with clients effectively.
I am very happy to have taken this course to know the digital tools to use to interact with clients effectively.Read Less
Yet another knowledge-filled and precise course.
Yet another knowledge-filled and precise course.Read Less
title is clear
text is clear
text is clearRead Less